Security

Custom and Border Protection Officer Resume Example

Professional resume template and tips for Custom and Border Protection Officer positions

Border Patrol AgentImport SpecialistPatrol InspectorAgriculture SpecialistAir Import SpecialistCanine Enforcement OfficerCustoms and Border Patrol AgentCustoms Import Specialist

If you're interested in a dynamic career enforcing laws and safeguarding national borders, this guide to becoming a Custom and Border Protection Officer is for you. Here, you'll find a detailed overview of the critical role, which involves inspecting cargo, examining documents, and interviewing travelers to ensure compliance with U.S. regulations. We break down the essential technical tools, from law enforcement databases to screening systems, and the vital soft skills like critical thinking and social perceptiveness you need to succeed. Use this resource to understand the daily responsibilities and knowledge areas, then explore our actionable tips for building a strong resume that highlights your readiness for this vital security career.

MARGARET MYERS

Custom and Border Protection Officer
margaret.myers@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Customs and Border Protection Officer with 5+ years of experience processing inbound international travel. Reviewed over 50,000 immigration documents annually with a 99.5% accuracy rate, utilizing SAP software and critical analysis to ensure regulatory compliance.

Skills

Technical Skills: Microsoft Office software, IBM WebSphere MQ, Microsoft Excel, Microsoft Outlook, Microsoft Word, SAP software
Soft Skills: Active Listening, Speaking, Critical Thinking, Reading Comprehension, Social Perceptiveness

Experience

Senior Custom and Border Protection Officer
2022 - Present
National Border Protection Corps
  • Led a team of 15 officers, leveraging critical thinking and judgment to revamp inspection protocols, resulting in a 25% increase in contraband detection across a major port
  • Directed a cross-agency operation using social perceptiveness and law enforcement databases to dismantle a smuggling ring, seizing over $2M in undeclared merchandise
  • Developed and delivered a strategic training program on immigration law application, improving team decision-making accuracy by 18% for complex cases
Custom and Border Protection Officer
2019 - 2022
Coastal Customs Authority
  • Owned the implementation of Automated Manifest System (AMS) data analysis, enhancing team monitoring capabilities and reducing cargo inspection times by 30%
  • Collaborated with intelligence units using SAP software and critical thinking to identify high-risk shipments, leading to the seizure of 500+ prohibited items
  • Authored and presented detailed compliance reports using Microsoft Office, improving inter-agency communication and streamlining enforcement actions for 100+ cases
Junior Custom and Border Protection Officer
2016 - 2019
Frontier Security Institute
  • Supported senior officers by meticulously examining immigration documents and applications, ensuring 100% accuracy for a daily caseload of 50+ travelers
  • Executed daily cargo inspections using Microsoft Excel for logging, contributing to the team's seizure of over 200 undeclared items in a six-month period
  • Applied active listening and reading comprehension during passenger interviews, effectively identifying and referring 30+ cases requiring further investigation

Education

Associate Degree
2013 - 2015
State University

Certificates

  • Certified Protection Officer
  • Certified Government Financial Manager
  • Transportation Worker Identification Credential

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What does a Custom and Border Protection Officer do?

A Custom and Border Protection Officer performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the U.S.
  • Detain persons found to be in violation of customs or immigration laws and arrange for legal action, such as deportation.
  • Inspect cargo, baggage, and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
  • Locate and seize contraband, undeclared merchandise, and vehicles, aircraft, or boats that contain such merchandise.
  • Interpret and explain laws and regulations to travelers, prospective immigrants, shippers, and manufacturers.

What skills do you need as a Custom and Border Protection Officer?

Employers hiring for Custom and Border Protection Officer positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Office software
IBM WebSphere MQ
Microsoft Excel
Microsoft Outlook
Microsoft Word
SAP software
Automated Manifest System AMS
Law enforcement information databases
National Crime Information Center (NCIC) database
Treasury Enforcement Communications System TECS

What knowledge areas are important for a Custom and Border Protection Officer?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Law and GovernmentPublic Safety and SecurityEnglish LanguageCustomer and Personal ServicePsychologyAdministrativeComputers and ElectronicsGeographySociology and AnthropologyEducation and Training

How do I write a great Custom and Border Protection Officer resume?

Creating an effective Custom and Border Protection Officer resume requires focusing on what employers in the Security sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

SpeakingMicrosoft ExcelActive ListeningIBM WebSphere MQCritical ThinkingMicrosoft OutlookReading ComprehensionMicrosoft Office software

Quantify your impact

When describing how you "examine immigration applications, visas, and passports and interview persons to determine eligibility for admission, residence, and travel in the u.s", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Office software, IBM WebSphere MQ, Microsoft Excel and any law and government certifications that validate your expertise.

Match the experience level

For Custom and Border Protection Officer roles, employers typically expect usually requires trade school, apprenticeship, or 2-year degree. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Custom and Border Protection Officer resume:

  • Led a team of 15 officers, leveraging critical thinking and judgment to revamp inspection protocols, resulting in a 25% increase in contraband detection across a major port
  • Directed a cross-agency operation using social perceptiveness and law enforcement databases to dismantle a smuggling ring, seizing over $2M in undeclared merchandise
  • Developed and delivered a strategic training program on immigration law application, improving team decision-making accuracy by 18% for complex cases

How to use AI to improve your Custom and Border Protection Officer resume

AI tools like ChatGPT can be incredibly helpful when crafting your Custom and Border Protection Officer resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Custom and Border Protection Officer positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Custom and Border Protection Officer position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Office software, IBM WebSphere MQ, Microsoft Excel, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Border Patrol Agent Resume Example

Looking for a Border Patrol Agent resume instead? The skills and experience are very similar to a Custom and Border Protection Officer. Here is an example you can use as inspiration:

LISA LONG

Border Patrol Agent
lisa.long@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Customs and Border Protection Officer with 5+ years of experience processing inbound international travel. Reviewed over 50,000 immigration documents annually with a 99.5% accuracy rate, utilizing SAP software and critical analysis to ensure regulatory compliance.

Skills

Technical: Microsoft Office software, IBM WebSphere MQ, Microsoft Excel, Microsoft Outlook, Microsoft Word, SAP software
Professional: Active Listening, Speaking, Critical Thinking, Reading Comprehension, Social Perceptiveness

Experience

National Border Protection Corps
2022 - Present
Senior Custom and Border Protection Officer
  • Led a team of 15 officers, leveraging critical thinking and judgment to revamp inspection protocols, resulting in a 25% increase in contraband detection across a major port
  • Directed a cross-agency operation using social perceptiveness and law enforcement databases to dismantle a smuggling ring, seizing over $2M in undeclared merchandise
  • Developed and delivered a strategic training program on immigration law application, improving team decision-making accuracy by 18% for complex cases
Coastal Customs Authority
2019 - 2022
Custom and Border Protection Officer
  • Owned the implementation of Automated Manifest System (AMS) data analysis, enhancing team monitoring capabilities and reducing cargo inspection times by 30%
  • Collaborated with intelligence units using SAP software and critical thinking to identify high-risk shipments, leading to the seizure of 500+ prohibited items
  • Authored and presented detailed compliance reports using Microsoft Office, improving inter-agency communication and streamlining enforcement actions for 100+ cases
Frontier Security Institute
2016 - 2019
Junior Custom and Border Protection Officer
  • Supported senior officers by meticulously examining immigration documents and applications, ensuring 100% accuracy for a daily caseload of 50+ travelers
  • Executed daily cargo inspections using Microsoft Excel for logging, contributing to the team's seizure of over 200 undeclared items in a six-month period
  • Applied active listening and reading comprehension during passenger interviews, effectively identifying and referring 30+ cases requiring further investigation

Education

State University
2013 - 2015
Associate Degree

Certifications

  • Certified Protection Officer
  • Certified Government Financial Manager
  • Transportation Worker Identification Credential

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Frequently Asked Questions

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