Social Services

Community Health Worker Resume Example

Professional resume template and tips for Community Health Worker positions

Community Health WorkerCommunity Health AdvisorCommunity Health AdvocateCommunity Health NavigatorCommunity Health Outreach WorkerCommunity Health PromoterCommunity Health RepresentativeContact Tracer

Ready to launch a meaningful career where you directly improve lives? As a community health worker, you’ll serve as a vital bridge, advocating for individuals and implementing programs that promote wellness across entire neighborhoods. This essential guide provides a clear overview of the community health worker role, detailing the daily responsibilities, from client outreach to using EHR software, and the critical blend of interpersonal and analytical skills required for success. You’ll also find practical advice for showcasing your expertise, including how to build a compelling resume that highlights your unique qualifications. Let’s explore how you can prepare your application and build a standout resume with Mokaru.

ANGELA WARD

Community Health Worker
angela.ward@email.com | +1 (555) 123-4567 | San Francisco, CA

Professional Summary

Community Health Worker with 8+ years in B2C social services for underserved urban populations. Improved client retention by 25% through tailored outreach plans. Skilled in active listening, social perceptiveness, and maintaining confidential records using Microsoft Office and Google Workspace.

Skills

Technical Skills: Microsoft Office software, Microsoft Excel, Microsoft Outlook, Microsoft Word, Google Workspace software, Microsoft Access
Soft Skills: Active Listening, Speaking, Social Perceptiveness, Writing, Reading Comprehension

Experience

Lead Community Health Worker
2022 - Present
Harmony Health Outreach
  • Spearheaded a community outreach initiative using social perceptiveness to identify 200+ high-risk individuals, increasing program enrollment by 40% within six months
  • Mentored a team of 5 junior CHWs, fostering critical thinking through case review sessions which improved team assessment accuracy by 25%
  • Authored and presented strategic program reports using Microsoft PowerPoint to stakeholders, securing $50,000 in continued grant funding for health services
Community Health Worker
2019 - 2022
Metropolitan Family Wellness Center
  • Owned the redesign of client intake workflows in Microsoft Access, reducing data entry errors by 30% and improving record retrieval efficiency
  • Collaborated with a cross-functional team to develop culturally-tailored health education materials, reaching over 500 community members through targeted workshops
  • Leveraged active listening skills during home visits to uncover key social determinants, leading to personalized care plans with 95% client satisfaction
Community Health Worker Intern
2017 - 2019
Bright Horizon Social Services
  • Supported senior staff by maintaining accurate client records in Google Workspace, ensuring 100% compliance with documentation deadlines for 50+ cases
  • Executed outreach by distributing 300+ informational brochures and using service orientation to schedule 80 initial health screenings in underserved areas
  • Developed foundational skills by actively learning Microsoft Excel to track client metrics, successfully managing a personal caseload of 20 individuals

Education

Bachelor of Science
2012 - 2016
State University

Certificates

  • Certified Health Education Specialist
  • Community Health Worker Certification
  • Mental Health First Aid

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What does a Community Health Worker do?

A Community Health Worker performs various tasks on a daily basis. Here are the core responsibilities you can expect in this role:

  • Maintain updated client records with plans, notes, appropriate forms, or related information.
  • Advise clients or community groups on issues related to improving general health, such as diet or exercise.
  • Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.
  • Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.
  • Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.

What skills do you need as a Community Health Worker?

Employers hiring for Community Health Worker positions look for candidates with a strong combination of technical and soft skills. Here are the most important skills to highlight on your resume:

Microsoft Office software
Microsoft Excel
Microsoft Outlook
Microsoft Word
Google Workspace software
Microsoft Access
Apple macOS
Microsoft PowerPoint
Zoom
Client databases

What knowledge areas are important for a Community Health Worker?

Beyond skills and tools, employers value candidates with deep knowledge in these areas. Consider highlighting relevant coursework, certifications, or experience:

Customer and Personal ServiceEnglish LanguageEducation and TrainingAdministration and ManagementMedicine and DentistryPsychologyAdministrativePersonnel and Human ResourcesComputers and ElectronicsTherapy and Counseling

How do I write a great Community Health Worker resume?

Creating an effective Community Health Worker resume requires focusing on what employers in the Social Services sector value most.

Use relevant keywords

ATS systems scan for specific terms. Include these keywords naturally throughout your resume:

WritingSpeakingMicrosoft WordMicrosoft ExcelActive ListeningMicrosoft OutlookSocial PerceptivenessMicrosoft Office software

Quantify your impact

When describing how you "maintain updated client records with plans, notes, appropriate forms, or related information", include metrics like percentages, team sizes, budgets, or project scope to demonstrate real results.

Showcase technical proficiency

Highlight hands-on experience with Microsoft Office software, Microsoft Excel, Microsoft Outlook and any customer and personal service certifications that validate your expertise.

Match the experience level

For Community Health Worker roles, employers typically expect usually requires a 4-year bachelor's degree. Highlight matching qualifications prominently at the top of your resume.

Example bullet points

Here are some strong bullet points you could adapt for your Community Health Worker resume:

  • Spearheaded a community outreach initiative using social perceptiveness to identify 200+ high-risk individuals, increasing program enrollment by 40% within six months
  • Mentored a team of 5 junior CHWs, fostering critical thinking through case review sessions which improved team assessment accuracy by 25%
  • Authored and presented strategic program reports using Microsoft PowerPoint to stakeholders, securing $50,000 in continued grant funding for health services

How to use AI to improve your Community Health Worker resume

AI tools like ChatGPT can be incredibly helpful when crafting your Community Health Worker resume. They can help you brainstorm achievements, rephrase bullet points for impact, identify missing keywords, and tailor your content to specific job descriptions.

However, AI is not perfect. Always proofread the output carefully. AI can sometimes make factual errors, use generic language, or miss the nuances of your specific experience. Think of AI as a helpful assistant, not a replacement for your own judgment.

AI Resume Prompt

Prompt

You are a senior recruiter with 15+ years of experience in technical hiring and resume optimization. You have reviewed thousands of resumes for Community Health Worker positions and know exactly what hiring managers and ATS systems look for.

Your task:
Analyze my resume for a Community Health Worker position and provide concrete, actionable feedback to maximize my chances.

Job description:
[paste the job description here]

Provide feedback on the following:

  1. Match analysis: Which requirements from the job description ARE and ARE NOT reflected in my resume?
  2. Quantification: Which bullet points lack concrete numbers/metrics? Provide examples of how I can rewrite them.
  3. Keywords: Which technical terms from the job description (such as Microsoft Office software, Microsoft Excel, Microsoft Outlook, etc.) are missing or could be more prominent?
  4. Impact statements: Rewrite my 3 weakest bullet points using the STAR format (Situation, Task, Action, Result)
  5. ATS optimization: What adjustments will increase my score in Applicant Tracking Systems?
  6. Priorities: Give me a top-5 of changes that will make the biggest difference, ranked by impact.

Be direct and critical - I want honest feedback, not compliments.

Why use Mokaru instead? At Mokaru, we have invested extensive research into our AI prompts and continuously update them based on recruiter feedback and ATS testing. Our AI resume builder handles the complexity for you: optimizing for ATS systems, matching job descriptions, and ensuring professional formatting, so you can focus on landing interviews.

Community Health Worker Resume Example

Looking for a Community Health Worker resume instead? The skills and experience are very similar to a Community Health Worker. Here is an example you can use as inspiration:

CONNOR CARTER

Community Health Worker
connor.carter@email.com • +1 (555) 123-4567 • San Francisco, CA

Summary

Community Health Worker with 8+ years in B2C social services for underserved urban populations. Improved client retention by 25% through tailored outreach plans. Skilled in active listening, social perceptiveness, and maintaining confidential records using Microsoft Office and Google Workspace.

Skills

Technical: Microsoft Office software, Microsoft Excel, Microsoft Outlook, Microsoft Word, Google Workspace software, Microsoft Access
Professional: Active Listening, Speaking, Social Perceptiveness, Writing, Reading Comprehension

Experience

Harmony Health Outreach
2022 - Present
Lead Community Health Worker
  • Spearheaded a community outreach initiative using social perceptiveness to identify 200+ high-risk individuals, increasing program enrollment by 40% within six months
  • Mentored a team of 5 junior CHWs, fostering critical thinking through case review sessions which improved team assessment accuracy by 25%
  • Authored and presented strategic program reports using Microsoft PowerPoint to stakeholders, securing $50,000 in continued grant funding for health services
Metropolitan Family Wellness Center
2019 - 2022
Community Health Worker
  • Owned the redesign of client intake workflows in Microsoft Access, reducing data entry errors by 30% and improving record retrieval efficiency
  • Collaborated with a cross-functional team to develop culturally-tailored health education materials, reaching over 500 community members through targeted workshops
  • Leveraged active listening skills during home visits to uncover key social determinants, leading to personalized care plans with 95% client satisfaction
Bright Horizon Social Services
2017 - 2019
Community Health Worker Intern
  • Supported senior staff by maintaining accurate client records in Google Workspace, ensuring 100% compliance with documentation deadlines for 50+ cases
  • Executed outreach by distributing 300+ informational brochures and using service orientation to schedule 80 initial health screenings in underserved areas
  • Developed foundational skills by actively learning Microsoft Excel to track client metrics, successfully managing a personal caseload of 20 individuals

Education

State University
2012 - 2016
Bachelor of Science

Certifications

  • Certified Health Education Specialist
  • Community Health Worker Certification
  • Mental Health First Aid

Build Your Community Health Worker Resume

Create a professional, ATS-optimized resume tailored for Community Health Worker positions in minutes.

Create Free Resume

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